Practical benefits
- Draft → approve → sendCustomers only hear from you after a human hits approve — AI cannot freestyle production email.
- Support assist without riskMINERVA can suggest a reply plan; NUNTIUS still waits for the messaging approval path.
- Audit every sendMeaningful outbound actions leave audit trails for compliance reviews.
Learning and improvement stay human-visible: candidates are RECORD_ONLY until an operator reviews and applies them. Sensitive sends, publishes, and approvals never run silently.